Trillium Mutual was established on January 1, 2004 as a result of an amalgamation between Formosa Mutual Insurance Company and Elma Mutual Insurance Company. The dynamic of this evolution is an organization that recognizes the value of a balance between the past, present, and future.

Our Board of Directors and all of our staff are dedicated to sound corporate governance and being leaders in our industry.

We are dedicated to our members while supporting the organization wide commitment to mutuality. At Trillium Mutual Insurance we develop insurance solutions for people, not profits.

Mutual insurance companies thrive on their members and the concept of togetherness. It is that ‘sharing’ ideal that sets the mutuals apart from the rest of the insurance industry. We are rooted in the idea that through business we can give people peace of mind for life’s unexpected events.

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A brief history

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Our team of Executive Leaders

Tracy MacDonald, B.A., F.C.I.P

President & CEO

Tracy joined Trillium Mutual Insurance in January 2015 as Vice President of Corporate Services. In her current capacity as CEO, Tracy is responsible for the overall organizational performance and is accountable directly to the Board of Directors. Her primary responsibilities include the oversight of strategic planning, corporate governance, political advocacy as well as fostering community and industry relations.

Tracy is an active member of the Mutual Insurance Industry, currently serving on the Board of the Canadian Association of Mutual Insurance Companies (CAMIC). Tracy is also a member of the Auto Rate Filing Committee serving the Ontario Mutual Companies that jointly file auto rates.

Tracy and her husband live in Waterloo with their two daughters.

Education & qualifications

Bachelor of Arts degree in Economics
Chartered Insurance Professional
Fellow Chartered Insurance Professional
Advanced Executive Certificate in General Management

Mike Virley F.C.I.P., C.L.A.

Vice President of Operations

Mike joined Trillium Mutual Insurance in December 2011.  In his present position as Vice President of Operations, Mike is accountable for service delivery to Trillium Members through Underwriting, Claims, Risk, Legal, Branding and Broker Partnerships.

Mike graduated from Conestoga College with a Diploma in Law and Security Administration in 1985 having begun his insurance career with Gore Mutual Insurance as a loss adjuster in 1984.

In 1986 Mike moved to North Waterloo Farmers’ Mutual as a loss adjuster and attained his Chartered Insurance Professional designation in 1987.  In 1988 Mike joined a boutique independent adjusting firm eventually becoming a partner/proprietor of Gray, McHugh, Virley Insurance Adjusters Inc.  In 1991 Mike attained his Fellow Charted Insurance Professional designation as well as earned a Diploma in Business Administration from Wilfrid Laurier University.

In 1994 Gray, McHugh, Virley Insurance Adjusters Inc. was purchased by what is now Crawford and Company (Canada) Inc.  In 2004 Mike earned his Chartered Loss Adjuster designation with the Canadian Independent Adjusters Association.

Previously in his career Mike has held the Certified Fire and Explosion Investigator, Certified Fire and Explosion Investigator Instructor and Certified Fraud Examiner designations.

Mike’s most recent position with Crawford prior to joining Trillium Mutual Insurance Company was as Manager of four Branch Claims Services offices in South Western Ontario as well as an Executive General Adjuster with Crawford’s Global Technical Services Division.

Mike and his wife live in a rural setting outside Moorefield, Ontario.

Jenny Hallahan, B.A., C.I.P.

Vice President of People & Innovation

Jenny joined Trillium Mutual in 2015 as Manager of Underwriting and has been making outstanding contributions to our organization ever since.

In her current position as Vice President of People & Innovation Jenny is responsible for the Information Systems, Human Resource and Innovation teams.  She is always eager to take on new challenges with creative approaches to foster a culture of innovation for the future.

In 2003 Jenny began working at Economical Insurance as a Commercial Underwriter.  Over her 12 years working there she transitioned into different roles eventually working as the Manager of National Underwriting Operations.

Jenny has spent over 16 years working within the insurance industry in various positions of increasing responsibility and accountability.  Of her 16 years P&C experience, Jenny has been in a leadership role for 12 years.  Her passion for people, technology, forward thinking and the mutual community have contributed to her leadership roles throughout her career.

She graduated from the University of Waterloo in 2003 with a Bachelor’s Degree in Economics and has completed her Chartered Insurance Professional (CIP) designation as of 2009.

Jenny lives in Baden, Ontario with her husband and two daughters.

Our Board of Directors

Trillium Mutual Insurance Company is currently governed by a Board of Directors of six. The Board meets monthly or more often as required. Each year two Board members are elected for a three year term at the company’s Annual Meeting.

The company’s Annual Meeting is held in March and a Chair and Vice-Chair are selected from the Board of Directors at an Organizational Meeting that immediately follows. These offices are filled by election each year. The Board of Directors reviews the company’s operation on a monthly basis. They employ the President & CEO who is responsible for the day-to-day operations of the company and putting the actions given by the Board of Directors into place.

  • Ben Rier
    Chair

    Ben joined the Board of Directors in 2009.

    Ben was born and raised on a farm in the Elmwood area and currently resides with his wife and family in the town of Tara.

    Ben received his Bachelor of Commerce from McMaster University in 1986. He spent 10 years with Elanco Animal Health in Sales and Marketing assignments in both Canada and the United States. In 1997, Ben purchased an agricultural sales and service business in Tara.

    Currently, Ben is part owner of Partner Ag Services who provide equipment and services to dairy, pork and beef producers. He is a Past President and currently an active member of the Tara Rotary Club. Ben is also a past member of Canada East Equipment Dealers Board of Directors.

    His interests include agriculture, harness racing and business management.

  • Julie Garner
    Vice Chair

    Julie joined the Board of Directors in 2016.

    She is a graduate from Wilfrid Laurier University (B.A. in Political Science and M.A. in Arts).  For the majority of her early career, Julie worked for the Government of Ontario in various senior positions in the Ministries of Agriculture and Food, Labour, Energy and Infrastructure.

    Currently Julie is a Principal with Earnscliffe Strategy Group in Toronto.  In this role she provides strategic advice and government advocacy support to a broad range of clients.  Julie is active in her home community of Waterloo where she lives with her husband and three daughters.

  • Ross Lamont
    Past Chair

    Ross Lamont joined the Trillium Mutual Board in 2013.

    He was raised on a mixed farm in Saugeen Township.  Lamont retired from Bruce Power after a 33 year career  including the last 10 years as the Manager of Community and Government Relations.  Ross received a B.A. in Economics and an M.A. in Leadership from the University of Guelph and has also completed the Institute of Corporate Directors Designation (ICD.D) through the Rotman School of Management.

    Ross has been an active member in his community and has served on various local, provincial and national boards and associations. He and his wife Nancy reside in Port Elgin. They have two adult children and three grandchildren.

  • Ross Stone

    Ross joined the Board of Directors in 2007.

    He is a graduate of the University of Guelph, Ontario Agricultural College. He has broad knowledge and experience in agriculture and agri-business, in the specific areas of supply and service.

    Ross and his family reside on the Stone homestead in East Perth.

  • Angela De Groot

    Angela is the newest member of our Board of Directors joining in November of 2019.

    Angela holds a BA (Hons Spec) from Western University along with an MBA from Laurier.  She also earned the Family Enterprise Advisor professional designation through Ivey Business School at Western University.

    Angela is the Founder of Synergize Family Business Consulting in Stratford and Owner of De Groot Pork Net Inc which is a growing, family owned, agri-business that specializes in producing high quality Canadian pork and poultry.

    She is heavily involved within the community including leadership within 4-H Ontario.  Angela and her husband reside outside of Stratford with their 4 boys.

  • Cong-Rong Xie

    Cong-Rong joined the Board of Directors in 2017.

    She earned a Master of Applied Science degree from Systems Design Engineering at the University of Waterloo. Cong-Rong spent 23 years working in the P&C industry and held various leadership positions of program and technology management supporting new product development, new distribution channels and improving IT delivery agility.

    She now holds the position of Vice President of Technology with the Great West Life Assurance Company. Cong-Rong lives in Waterloo with her husband and two adult daughters. She actively supports local community and is a Board member of the Kitchener-Waterloo Counselling Services.

What makes our team different

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Our valued members

We exist for the sole benefit of our partners.

Protection through insurance solutions

We protect and respond to member needs with innovative solutions.

Exceptional customer service

We strive for every customer experience to be excellent.

Financially responsible

We are accountable for long term financial stability.

Our partners are essential

We choose professional and ethical partners to sell our services and products.

Our employees: our success

We are a team of dedicated professionals working in an environment of mutual respect and continuous improvement.

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Recognizing Our Opportunity To Support (ROOTS)

At Trillium, our mutual structure aligns our organization’s and members’ interests. One of the ways Trillium does this is through our ROOTS (Recognizing Our Opportunity to Support) Community Fund.

This program provides assistance and support to a variety of different community programs that look to sustain and develop rural Ontario.

Ultimately, we are accountable to our members and their communities in everything we do. We are in this together! We are built on the values of the past and look forward to implementing them for the future.

Our vision: “To be the Leading Mutual Insurer Protecting and Enhancing Farm and Community Lifestyles”, is well represented by our entire team.