Report a Claim

Please follow the guide below in order to report a claim to Trillium. You will always reach an individual trained to gather the basic loss details and have a Claims Representative contact you in a timely manner.

24/7 reliable support always available


During regular business hours

Please contact your broker or agent first. They will be able to help you in submitting the claim to us and provide us with all of the relevant information needed to submit your claim.


After hours claims service

Please contact Sedgwick Canada Inc. at 1 (888) 719-2759 who are trained to handle all of your immediate claims concerns. If possible have your policy number ready so that an adjuster can quickly access your policy information.


Non-Urgent Claims

If this is a non-urgent claim (including, but not limited to windshield glass repair) please use the Contact Us Form here.

Trillium Mutual Tips

Trillium Mutual prides itself in providing insurance coverage that you can rely on. If you have any questions regarding a current claim, please contact our office at 1-800-265-3020 during regular business hours. One of our knowledgeable claims representatives will be happy to assist you.

We invite your feedback

Have you recently submitted a claim or had a conversation with one of our brokers? We value your feedback and invite you to share your experience with us through a brief customer satisfaction survey.

Take Our Survey